Are things at work good enough but not great?
Are you managing your job, or is your job managing you? Have
you lost your passion for what you do? At whatever level we
manage others, many of us neglect managing our ultimate
report: ourselves.
If you found yourself nodding your head as you read the
questions above, you may have allowed your career to
progress in ways that you would never allow a project to
progress — passively, haphazardly, ignoring the
consequences as if you had no control.
Until recently, a hands-off approach to a career worked
well enough. With plenty of job opportunities beckoning, an
interview for another position was only a few networking
phone calls away. When one situation didn't fit, we found
another. Easy movement through the labor market allowed and
encouraged us to focus on circumstances such as job title,
salary, and travel time when evaluating a position. We could
avoid asking ourselves the tough questions, such as what we
wanted from the work experience itself. This avoidance came
with a cost, and you may only now be noticing the effects:
frustration and burnout. Without a clear understanding of
your intangible job requirements, it is difficult to
recognize whether your job meets your needs. When these
personal requirements are not met, it is hard to know how to
adjust and adapt to the situation.
The current environment offers less job mobility and
flexibility than what was seen in previous years. It is no
longer as easy to call the shots in terms of income, perks,
and alternative employment opportunities, but we assert that
this is a blessing in disguise. Having fewer alternatives
forces you to look more carefully before making a change.
While we may have less control over our workplace
circumstances, we still have complete control of how we
approach them.
There are strategies for exploring this deeper side of
what you want from your work experience and for finding your
passion in the workplace. What we call the "flourishing
process," depicted in Figure 1, provides the structure
and direction for you to understand and address your set of
circumstances. While straightforward, this process requires
rigorous, honest introspection to uncover what is meaningful
for you.
Step
1: Clarity
While it may be tempting to jump into making decisions or
taking action, the first step is to get crystal clear about
where you are and what you want. This groundwork allows you
to make informed choices and to take action toward creating
the work life you want. By investing the time to work
through the three-part exploration detailed below, you will
start to form a clear understanding of what you want and
expect from your work experience.
Part A: A realistic assessment of your current
situation. Many factors influence our work experience,
including the economy, organizational culture, other people
(coworkers, members, boards), work assignments, salary, and
benefits. To clarify the specifics of your current
situation, look first at your sphere of control: What can
you affect, and what is out of your control?
Make two lists of the factors most relevant to your
situation and divide them into those you can control and
those you cannot. A sample list is included in Figure
2. Note that some factors may appear on both lists.
For example, you may have a lot of control over how you
manage a given project day to day, yet little control over
which projects you work on. There is no right or wrong
answer; your coworker's list, for example, may look
completely different from yours. When you have completed the
lists, take note of which list gets more of your attention.
You may want to ask a colleague to brainstorm possible
answers to these questions. Stay focused on the factors you
can control. Many of us spin our wheels paying attention to
the areas we can't control, complaining to others or driving
ourselves crazy. Such venting is sometimes valuable and
allows us to release our frustration and move on. More
often, though, complaining keeps us from moving forward and
drains energy we could use for more productive action.
Key Questions
- How would I like things to be different?
- What can I do to make things different?
- If things were different, how would I feel?
- What will the impact be?
Figure
2: Control |
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Things
I Can Control
Where I work
How I approach my circumstances
How I interact with other people
My reaction
My time
Deadlines — tasks to complete projects
Where to focus my attention
What I want from a job |
Things
I Cannot Control
Labor market
Organizational culture
Other people
Deadlines — project
My time |
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Part B: Your values. Values are the intangible
principles that define what's important to you. Living and
working congruently with your values will increase your
level of commitment to a task, project, or purpose. Being
grounded in your values gives you strength to persevere when
the going gets tough. Values are not inherently right or
wrong. However, they can shed light on whether a decision is
right or wrong for you. You may even discover that, looking
at your circumstances through this lens, you are exactly
where you want to be.
When you act consistently with your values, you will
build trust among your colleagues, coworkers, and members.
Pressures to conform can distract us from our values and
from thinking independently. It's easy to get caught up in
the rush of our to-do lists as we handle more work with less
support and seek to balance life at home and at work. The
challenge is to know what your top values are and to find
ways to express them throughout the day. By having a clear
understanding of your values, you not only have a
fundamental building block for your passion; you also have
an important reference point for all aspects of your career
and personal choices.
Key Questions
- What are your top five values?
- How well are you respecting them at work?
- How well are your organization's top values aligned
with yours?
Part C: Finding your passion. This phrase seems to
be the buzzword du jour. What does it mean, and why is it
important? "Finding your passion" can sound
intimidating, full of lofty purposes and unique insights.
Instead, we are referring to something less complex. By
"finding your passion," we mean understanding and
connecting with what excites and motivates you. It includes
your values, the contribution you want to make, and the
difference you want to effect. With a clear understanding of
your passion, you are able to assess the fit of a work
situation by weighing how the workplace factors support your
passion.
Surprisingly, finding this critical driver eludes many
people. Why is that? Part of the difficulty is in overcoming
the tacit rules we've learned or made up about ourselves:
rules about what we "should" be doing or how we
"ought" to behave, rules about what it means to
"be responsible" or "act like an adult."
These rules limit the options we see for ourselves.
Another difficulty in finding your passion comes from the
false notion that it needs to be profound or original. It
doesn't. What's important is that it resonates with you.
Your passion doesn't count less because someone else also
gets excited about it. In fact, when others share your
passion, they share their energy and power with you.
Key Questions
- What cause or topic energizes you?
- What is the contribution you want to make?
- What would be so rewarding to do that it wouldn't feel
like work?
Step
2: Choice
Now that you know what you want to focus on, you can
determine an approach. It is easy to get stuck in a certain
way of looking at a situation or experience; however,
subjective factors are much more in your control than you
might think. Maybe you can't change your circumstances, but
you can change the way you approach them, altering the
quality of your experience. Successful people think
differently from unsuccessful people. Their ability to
reframe their circumstances provides fresh perspectives and
new possibilities.
For example, if you stay at your job because you feel you
have no other option, chances are you will be aggravated and
unproductive. By contrast, if you actively decide your
current situation is the best place for you and actively
choose to stay there, you will enjoy a very different
experience.
We challenge you to actively make three choices based on
your newly discovered clarity. The samples below offer a
guide to formulating your choices. Lasting change and
genuine passion will come from personally relevant choices
you commit to fully.
Samples:
- Today, I choose to shift my work experience from
"good enough" to "great."
- Today, I choose to manage my job instead of my job
managing me.
- Today, I choose to reclaim/find my passion in the work
I do.
Key Questions
- How are you currently approaching your situation?
- How would you like to approach it?
- What do you need to shift to create the work
experience you want?
Step
3: Action
Once you have made your choices, it's time to take
action. It's time to find your passion in the workplace so
you can jump out of bed every day knowing that you are
working where you want to work and doing the work you want
to do.
Start by identifying the necessary steps to close the gap
between where you are and the choices you made about what
you will create for yourself. Depending on the size of the
gap, your timeline may be very short or over an extended
period. Be realistic. What action are you willing to take in
the next 90 days?
Samples:
- To make my work experience great, within the next 90
days, I will talk with my boss about how we can each
meet our expectations for our work.
- To manage my job, every day for the next 90 days, I
will delegate three tasks that do not use my time
productively.
- To reclaim/find my passion in the next 90 days, I will
reread my job application to reconnect with what I loved
about this job in the first place.
Making It Concrete
Clarity, values, passion — these are all terms that are
broad in scope and intangible. Elusive as they may be, these
three elements are vital to long-term career success,
professional development, and personal happiness. We often
talk about working in harmony with our values and passions,
but truly doing so can be difficult, as these seemingly
simple elements can be hard to master. But making these
abstract terms concrete and controlling them enables you to
become clear about what you want, to rediscover your
passion, to make the right choices, and to take action to
create the reality you want.
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